Kiosk for Brigham and Women's Hospital

A core requirement of the application was the ability for a logged-in staff member to be able to use the kiosk to make a service request of their choice, as well as view any active service requests. Our group chose to follow a dashboard approach to making and viewing service requests. The user picks the service request they’d like to make using the dropdown menu at the top of the form on the right, fills out the form, and submits it to the hospital’s system (not actually). Upon their submission, the active request appears in the table on the left, which is complete with sorting and filtering capabilities. The staff member can also choose to expand the active requests table.

One of the main features of the application was that it had to be able to give the user directions from one point of the hospital to another, using a pathfinding algorithm of their choice. It also had to provide text directions, guiding the user down hallways, telling them which way to turn, and which elevators and stairways they should use. My team implemented an additional feature which allows the user to scan a QR code containing the directions, so they can follow along on their phone.

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When logged in, admins (not just any staff members) are able to delete all of the map nodes and edges and upload new nodes and edges. They are also able to interact directly with the map, where they can drag nodes and edges, delete individual nodes and edges, and edit the location of nodes by changing their X and Y coordinates.

Staff members can view a statistics page, where they can find a wide variety of information breaking down the distribution of the number of requests. There are bar charts showing the number of requests by type, priority, status, and user, and a pie chart showing the percentage of requests by any of those same parameters.